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Customer Experience Rating
4/ 5

Possibly

Customer Experience Rating
5/ 5

All was good.

Customer Experience Rating
2/ 5

after using booking .com thought all sites worked similar so after cancelling one of my bookings about a couple of days later the dreaded words appeared ( the hotel will refund your money within 5 to 7 days) , i had had not seen that happen for a very long time, the fact that i was trying to book hotels for a family wedding in Poland and had i waited till the last minute to cancel a room the money would not have reached my account in time for my already wedding budget means i will NOT BE BOOKING WITH EXPEDIA AGAIN

Customer Experience Rating
4/ 5

My queries were dealt with efficiently and in a kindly and cheerful manner

Customer Experience Rating
3/ 5

Too much ambiguous wording which complicated progress

Customer Experience Rating
5/ 5

Have used Expedia for some years and always had superb service and problem free bookings

Customer Experience Rating
2/ 5

Booked for two days, but only got one, found out when billing receipt came through, and had to pay extra at the hotel for second day

Customer Experience Rating
3/ 5

Basic

Customer Experience Rating
5/ 5

Straight forward and clear concise info

Customer Experience Rating
5/ 5

Simple to use, very clear and great value