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Customer Experience Rating
5/ 5

I was looking for a reasonably priced hotel near Heathrow for an overnight stay in September. The options were clearly shown, and you could check them without having to exit and reenter the site, which made choosing and booking a straightforward process

Customer Experience Rating
4/ 5

Ease of booking. Would like to know if I can change the method of purchase to Gbp rather than euros at the hotel.

Customer Experience Rating
5/ 5

Really quick and intuitive and much better price point than alternative booking channels

Customer Experience Rating
4/ 5

Very easy to navigate site and book online, great deals cheaper than elsewhere

Customer Experience Rating
4/ 5

Very good indeed

Customer Experience Rating
2/ 5

Website not pleasant or easy to use , booking.com is loads easier

Customer Experience Rating
3/ 5

The booking was very easy but it would not let me use any of my £50 vouchers.

Customer Experience Rating
5/ 5

Spent awhile hunting around for the best deal, and Expedia was that deal! Thank you.

Customer Experience Rating
3/ 5

Easy to use BUT different prices on the phone app compared with the website – sometimes by 100’s of £. This doubled the time taken to book as I had to look each property up on both before booking.

Customer Experience Rating
5/ 5

Easy website to navigate and find the right accommodation and simple to book