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Customer Experience Rating
5/ 5

Excellent service !!!

 February 14, 2018
Customer Experience Rating
4/ 5

When booking through Expedia, I found it a bit confusing. I book a lot of hotels, flights, accommodation, trips etc. On this occasion, I searched through Trivago, where best price was through Expedia. Once on Expedia, I was then diverted to Hotels.com who thanked me for my booking and said I’d receive an email confirmation from ‘getaroom’. The hotel room was a great rate, but booked through USA and charged in dollars. I have received my itinerary, which breaks down costs, but I cannot find confirmation that I have booked breakfast. Despite emailing their customer helpline twice, to clarify, I have had no response. Our trip is on Saturday, so I will find out on check-in.

 February 14, 2018
Customer Experience Rating
5/ 5

That was really good

 February 14, 2018
Customer Experience Rating
4/ 5

Good service. Reasonable compititive ticket prices.

 February 14, 2018
Customer Experience Rating
4/ 5

Good site and easy to use, however when making a group booking, I had to make two transactions as the max number of people I could book flights for at one time was 6

 February 14, 2018