Hilary Matheson
Easy to use
July 30, 2024Easy to use
July 30, 2024The service is great and very trusted. Although our booking wasn’t completed correctly we were charged for the flights and not the hotel even though we booked the package. We tried numerous times and we kept getting the same error messages. We ended up needing to use the chat fucktion for help and was connected through to an agent who helped us. Bit it made the whole process very stressfull as it’s alot of money to be charged on your credit card then be pending then drop off then be recharges successfully. But thankfully the agent was able to re book our hotel at the original price so we didn’t loose out.
July 18, 2024Easy. To select hotel
July 18, 2024Easy to use site, loads of travel options, hotels and experiences all at a great price
July 18, 2024Ease of access. Straightforward to use
July 18, 2024The booking was clear so quick and efficient.
July 18, 2024Great service, I needed help with a booking error and the team acted fast to resolve this. Special thanks to Marius on the online chat platform. Feel he went above and beyond to get swift positive resolution for me.
I will 100% use again with reassurance of the great customer service support.
July 18, 2024I used the site for the first time and loved its efficiency
July 18, 2024Very intuitive to find my way around, prices were similar to other sites. All the information I needed.
July 18, 2024The booking system is easy to use and I always have trouble free booking in at the Hotels
July 18, 2024